Get in touch
There is no support queue and no ticket system here. It is a small site, so an email gets read by someone who can actually change the thing you are writing about.
Write to hello@word-unscrambler.co.uk. We read everything and reply to most things, though a plain thank-you might not get an answer.
Reporting a missing word
This is the most useful thing you can send, and it is the report we act on fastest. Tell us the word and, if you know it, which dictionary you saw it accepted in. Whether a word belongs in a North American list or only an international one is exactly the distinction we need to get right, and the about page explains where our list currently sits.
Reporting a word that should not be there
Equally welcome. A solver showing a word that does not exist is worse than one missing a few, because it can cost you a challenge. If something looks invented, say so.
A definition that reads strangely
Quite likely, and usually explainable. Our definitions come from a 1913 dictionary, so the phrasing is sometimes archaic and occasionally a word has shifted meaning since. If one is actively misleading rather than merely old-fashioned, that is worth flagging.
Something is broken
The details that help: which page, what you typed, what you expected, what happened instead, and which browser you were using. A screenshot answers most of those at once. Since the solver runs on your own device, browser and version matter more here than they would on a normal site.
Things we cannot help with
Today's Wordle answer. We do not know it. The solver narrows down what is possible from the clues you give it, and that is all it does.
Game accounts. We are not connected to Scrabble, Words With Friends, Wordle or any other game. If you are locked out of an app or have been charged for something, the game's own publisher is the only place that can sort it out.
Rules disputes. We can tell you whether a word is in our list. We cannot settle an argument about whether it should have been challenged.
Advertising and link requests
We do not sell links, guest posts or sponsored mentions, and emails offering them will not get a reply. If you have built something genuinely useful for word game players, that is a different conversation and worth sending.